Delete your Sport CRM account

Version of 2026-10-08

This page explains how to delete your account in Sport CRM (the app and app.sportcrm.app, by Stanislav Mashyn) and what happens to your data.

1. Delete it yourself

In the app: Settings → My data → Delete account. Type your email to confirm and tap “Delete for good”.
On the web: sign in at app.sportcrm.app, open Settings → My data → Delete account, type your email and confirm.

Before deleting you can download your data in the same place (“My data”).

If you are the only owner of a club, first hand the club over to another owner or delete the club in its settings.

2. Ask us to delete it

If you cannot sign in, write to privacy@sportcrm.app from the email address of your account with the subject “Delete my account”. We reply within 30 days, usually much sooner.

3. What is deleted and what is kept

Deleted at once: your account (email, password, settings), notifications, Telegram link, your feedback and calendar links.
Kept by the club, without your account: records the club keeps about players, parents and payments belong to the club. Your staff seat with history stays anonymised as “former staff member”. To erase a child's or a contact's data, ask the club; it can anonymise them.
Kept as proof: your consents to the documents, without the link to your account.
Backups and the change log: deleted data disappears from them within 30 days.